Air Gourmet
Gains Stability and Scalability with Cloud Workstations
Client Background
Air Gourmet is a premier inflight catering company serving private and commercial aviation clients across the United States. With a reputation for exceptional quality and service, Air Gourmet relies heavily on its technology infrastructure to coordinate operations, logistics, and client communications.
Challenges
Key obstacles Air Gourmet needed to overcome
Frequent Downtime
Repeated IT outages that disrupted operations during critical service windows, affecting daily operations.
High Support Overhead
Local devices requiring significant support overhead, taking time away from growth initiatives.
Seasonal Scaling Challenges
Difficulty scaling for seasonal workforce demands and varying operational needs.
Security Concerns
Growing concerns around data security and device management across multiple locations.
Our Solution
Comprehensive approach to modernizing their IT infrastructure
Cloud-Powered Desktops
Migrated workforce to cloud-powered desktops, delivering a modern, reliable, and secure platform tailored to their needs.
Standard Cloud Workstations
Employees access a standard cloud workstation from any device, anywhere, ensuring consistent performance and accessibility.
Centralized IT Management
IT management is centralized, with updates, patches, and security handled in the cloud, reducing local support burden.
Advanced Workstation Options
Advanced workstations are available for employees who need more processing power for specialized tasks.
Business Continuity Assurance
Business continuity is assured — if a device fails, work resumes instantly on another device without data loss.
Outcomes
Measurable impact and lasting results
80% Downtime Reduction
Achieved 80% reduction in downtime incidents, dramatically improving operational reliability.
Faster Onboarding
Streamlined onboarding process for new and seasonal staff with cloud-based access.
Enhanced Security
Stronger security through centralized data and access controls across all locations.
Resource Optimization
Freed-up resources to focus on improving customer service and operations instead of IT troubleshooting.
Scalable Foundation
Gained a scalable IT foundation for future growth and operational expansion.
"The single biggest benefit of working with Methodology IT is knowing they have our back—I don't even think about the server room anymore! They communicate effectively, show up in person when needed, and choosing them was the best decision we made for our IT needs."
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