Greater Good Health
Empowering Modern Primary Care with Secure, Consistent IT
Client Background
Greater Good Health is a growing primary care organization with staff working both remotely and in clinical offices across the country. As they expanded, they needed a technology partner who could deliver a secure, consistent experience for every team member—while ensuring strict adherence to HIPAA compliance standards.
Challenges
Key obstacles Greater Good Health needed to overcome
Distributed Workforce Management
Delivering a seamless desktop experience for staff across remote and in-office settings.
HIPAA Compliance Requirements
Maintaining HIPAA compliance and safeguarding sensitive patient data.
Rapid Workforce Growth
Managing onboarding/offboarding of a constantly growing workforce.
Multi-Site Security
Securing multiple clinical sites with a centralized, scalable approach.
Our Solution
Comprehensive approach to modernizing their IT infrastructure
Consistent User Experience
Using Microsoft Intune and Virtual Desktops, we provided staff with a unified, secure desktop environment accessible from anywhere. Whether remote or in-office, employees always work with the same tools and protections in place.
HIPAA Compliance Alignment
We aligned their technology environment with HIPAA standards, ensuring patient data is handled securely and in compliance with all regulations.
Employee Lifecycle Management
We streamlined onboarding and offboarding by shipping equipment to new hires, collecting devices from departing staff, and conducting onboarding training sessions to ensure every employee starts off confident and productive.
Scalable Clinical Expansion
As Greater Good Health opened new primary care clinics across the country, we supported rapid deployment of technology and provided 24/7 end-user support to keep staff productive and patients cared for without interruption.
Integrated Security Platform
We installed and manage a Verkada physical security solution that unifies cameras, alarms, and access control under a single pane of glass. This allows leadership to monitor and secure every clinic nationwide through one platform.
Outcomes
Measurable impact and lasting results
Scalable Operations
Greater Good Health scaled its operations quickly while maintaining HIPAA compliance and secure patient care delivery.
Seamless Workforce Management
New staff are onboarded seamlessly with shipped equipment and training, while departing users are securely offboarded to protect sensitive data.
Consistent User Experience
Staff enjoy a consistent and reliable desktop experience, no matter where they work.
Integrated Security
Clinics are protected by an integrated physical security system, reducing overhead and improving visibility across all locations.
Mission Focus
With Methodology IT providing 24/7 user support and full IT management, Greater Good Health can focus on its mission of expanding access to high-quality primary care.
"Working with Methodology IT has transformed the way our company operates. Their support frees me to focus on strategic projects rather than daily helpdesk issues, saving time and boosting efficiency. Methodology stands out for their flexibility, reliability, and expertise. They are always responsive and adapt easily to our evolving needs. They are more than a vendor; they are a trusted partner who truly understands our organization and consistently delivers value. I highly recommend them."
Ready to Transform Your Organization?
Let's discuss how Methodology IT can help your organization achieve similar results.