Free IT Systems Assessment
Does he take forever to call you back? Are you STILL having constant problems? Are you worried about your network security? Get a $497 assessment - completely FREE.
Tired of Lousy IT?
Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn't delivering the SERVICE you want, but you don't know who else you can trust to do a good job without overcharging you?
Slow Response Times
Takes forever to call you back and respond to requests
Recurring Issues
Constant problems, slowness, and other ongoing issues
Security Concerns
Worried about backup and network security
Daily Headaches
Dealing with IT hassles that interrupt your business
How Does Your Current IT Guy Stack Up?
Take this quiz to find out if you're receiving substandard service!
Do they answer their phone LIVE and respond to emergencies promptly within 15 minutes?
Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
Do they proactively monitor, patch and update your computer network's critical security settings daily? Weekly? At all? How do you know for sure?
Do they offer proof that they are backing up ALL your data, laptops and devices?
Do they meet with you regularly (at least once a quarter) to report what they've been doing, review projects and offer new ways to improve your network's performance instead of waiting until you have a problem to make recommendations?
Do they provide detailed invoices that clearly explain what you are paying for?
Do they explain what they are doing and answer your questions in terms that you can understand, NOT in "geek speak"?
Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
Have they provided you complete network documentation, or do they hold the "keys to the kingdom" refusing to give you admin passwords?
Do they offer any guarantees on their services?
Do they arrive on time and dress professionally?
Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
Make IT-Related Issues One Headache You NEVER Have To Deal With Again
My name is Keith Parker, owner and CEO of Methodology IT. We specialize in delivering proactive IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently.
Almost every small business CEO I talk to will confess that their current computer support person – whether it's a friend who's good with computers or a "professional" IT company – is NOT completely delivering the level of service they want. Clearly this is unacceptable!
What Our Clients Say
"Methodology IT is truly committed to keeping our firm working properly. They go above and above to keep us updated on hardware and software updates. The fact that Keith is constantly on call in case of an emergency is comforting. My advice is to contact Methodology IT if you want service, commitment, and reliability from your IT support provider."
"With Methodology IT, we are able to delegate our technology difficulties to them. You can easily keep track of your tickets with their ticket system, and their responses are always timely. When compared to the freelancers we've worked with, the Methodology IT team always responds within 24 hours."