IT support for medical practices in Los Angeles.
Managed IT for independent medical practices across Los Angeles: the EHR, the front desk, the phones and the patient data, kept running and protected for one flat monthly fee per user. We sign a Business Associate Agreement before we touch anything, our helpdesk answers 24 hours a day, and an engineer can be at your office the same day.
What a practice actually needs from IT.
A practice with 8 to 80 staff doesn't need an IT department. It needs the EHR to open every morning, the front desk to check patients in without a workaround, and someone who picks up the phone when a provider is stuck in an exam room. That's the job, and it's priced per user so the number is predictable.
The EHR and the front desk
We support the systems your day runs on: athenahealth, eClinicalWorks, AdvancedMD, DrChrono, ModMed, Practice Fusion and Phreesia check-in. When the vendor is the problem, we call them so your office manager doesn't have to.
Support that answers
Call, email or chat and a Los Angeles technician answers, 24 hours a day. Every request is acknowledged within five minutes, emergencies get a 15-minute response target, and on-site visits cover all of LA County.
HIPAA Compliance
HIPAA and California's CMIA, built into the environment rather than added later: encrypted devices, multifactor sign-in, access limited by role and logged, with the risk assessment and policies an auditor asks for.
How we work with a practice.
Onboarding starts with a BAA and an inventory of every device, login and vendor that can reach patient data. We fix the urgent things first, usually shared passwords, unpatched workstations and a backup nobody has tested.
After that, your staff get one phone number and one email address for everything, including the EHR vendor, the phone system and the printer company. New hires are set up before their first day. Departures are closed the same day, with access revoked and a record kept.
Every quarter we sit down with the practice administrator: what broke, what we fixed, what to budget for and what the next audit will want to see. You get the documentation whether or not you ever need us for the audit itself.
HIPAA, CMIA and the audit.
Federal HIPAA sets the floor. California's Confidentiality of Medical Information Act goes further and applies to any vendor that handles medical information for a California provider, which includes us. We build to both, and we put it in writing.
If OCR, a payer or a cyber insurer asks for evidence, it's ready: the risk assessment, training records, access logs, the BAA list and the incident plan. We've handled those requests for Los Angeles practices for years, including a Beverly Hills aesthetic practice we've supported for more than 15 years.
What you get, and what it costs.
One per-user price that includes support, security and the compliance work. Most practices land between $125 and $200 per user per month, and 24/7 security monitoring brings it to about $225. Onboarding is a one-time fee equal to one month of service.
Medical Practice IT FAQs
Common questions from independent medical, dental, and specialty practices.
Want a straight answer on what IT should cost your practice?
Book a 20-minute call. Bring your headcount and your EHR, and we'll tell you the per-user price, what's included and whether we're the right fit. No proposal deck.
