Turn AI Rollouts into Results with Copilot Benchmarks

Many businesses have introduced AI tools with high expectations. Microsoft Copilot promises to save time, reduce manual work, and help employees focus on higher value tasks. But after rollout, a commo...

Keith Parker
2026-01-03
2 minute read
Turn AI Rollouts into Results with Copilot Benchmarks

Many businesses have introduced AI tools with high expectations. Microsoft Copilot promises to save time, reduce manual work, and help employees focus on higher value tasks.

But after rollout, a common question remains. Is your team actually using it?

Microsoft is addressing that challenge with a new feature called Benchmarks, available within Viva Insights in Microsoft 365. It gives leadership a clear view of how Copilot is being adopted across the organization.

What Copilot Benchmarks shows you

Benchmarks highlights how many employees actively use Copilot, which Microsoft 365 apps they use it in, and how frequently they return to it. Instead of relying on assumptions, businesses can see real usage trends.

The feature also allows companies to compare their adoption levels with similar organizations. Comparisons can be made based on company size, industry, or geographic region. This helps leaders understand whether they are keeping pace or falling behind.

Why this insight matters

Many AI initiatives stall after early testing. Studies show that only a small percentage of AI pilots ever reach full adoption. Often the technology works, but teams struggle to change habits or understand where AI fits into daily workflows.

Copilot Benchmarks helps identify exactly where adoption slows down. That visibility makes it easier to provide targeted training, adjust processes, and ensure the investment in AI delivers measurable value.

What about employee privacy

Any form of usage tracking can raise concerns. Microsoft states that benchmarking data is anonymized and aggregated. External comparisons are processed using mathematical models designed to protect individual privacy.

The goal is not monitoring individuals. It is helping organizations understand adoption patterns and remove barriers to effective use.

Turning insight into action

When businesses can see which teams use Copilot effectively and which do not, they can focus support where it is needed most. This leads to stronger adoption, better outcomes, and greater return on AI investments.

Soon, leaders will not need to guess whether AI is making an impact. The data will be there to guide smarter decisions.

Need help improving Copilot adoption

We help businesses deploy Microsoft Copilot, train users, and turn AI usage into real productivity gains.

Contact us today to get more value from Microsoft Copilot and Microsoft 365

Ready to Secure Your Business?

Don't wait for a security breach to take action. Get expert IT support and cybersecurity solutions from Los Angeles's most trusted IT partner.

Call now for immediate assistance

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

24/7 Emergency Support Available

Trusted by 300+ businesses

Same-day response
24/7/365 monitoring
HIPAA compliant
Nationwide Service
Turn AI Rollouts into Results with Copilot Benchmarks - Methodology IT