Backup & Disaster Recovery for Los Angeles Businesses.
A backup you have never restored from is a hope, not a plan. We back up your Microsoft 365 or Google Workspace to a separate provider, image your servers and workstations, keep an offsite copy that ransomware cannot touch, and restore from it on a schedule so we know it works before the day you need it. Recovery time and recovery point agreed in writing, run by the same team that runs your IT.
What we protect.
Most Los Angeles businesses have three kinds of data that need three kinds of backup. Cloud email and files, the servers and applications the business runs on, and the laptops people actually work from.
Microsoft 365 and Google Workspace
Microsoft and Google keep your service running; they do not promise to give back a mailbox a departing employee emptied, a SharePoint library someone deleted last quarter, or a tenant hit by ransomware through a synced folder. We copy mail, OneDrive, SharePoint, Teams and Google Drive to a separate provider, several times a day, with long retention and point-in-time restore.
Servers and line-of-business applications
Image-based backup of your physical and virtual servers and the databases behind your practice-management, ERP, accounting and warehouse systems. Local copies for fast restores, offsite copies for the day the building or the whole network is the problem.
Workstations and laptops
The spreadsheet that lives on someone's desktop is still where the business runs. Endpoint backup for the machines that matter, so a stolen laptop or a failed drive is a Tuesday-afternoon restore instead of a lost month.
What our backup and disaster recovery service includes.
Backup is only half of it. The other half is knowing, before the bad day, exactly how long it takes to get back and how much you can lose.
Backup that runs and is checked
Backups run several times a day and every job is monitored. A failed job opens a ticket the same day, not a surprise the day you need the data.
Key capabilities
- Microsoft 365 and Google Workspace copied to a separate provider
- Server and endpoint images, local and offsite
- Daily job monitoring with a ticket on any failure
- Long retention, point-in-time restore
Copies ransomware cannot reach
An attacker who gets domain admin will try to delete your backups first. Offsite copies are immutable and held under separate credentials, so the recovery path survives even a complete compromise of the network.
Key capabilities
- Immutable offsite copies
- Separate credentials from your network
- Retention that outlasts a slow-moving attack
- Encrypted in transit and at rest
Restores we actually test
We restore files, mailboxes and whole servers on a schedule and record the result in your service reports. If a restore takes longer than the plan says, the plan changes before anyone is waiting on it.
Key capabilities
- Scheduled test restores, recorded in your reports
- Full-server recovery tested, not just files
- Restore requests handled through the same helpdesk
- Results reviewed with you at your quarterly review
A recovery plan in writing
Which systems come back first, how long each takes, how much data you can afford to lose, who calls whom. Agreed with you, written down, and rehearsed, so a real incident is a checklist rather than a scramble.
Key capabilities
- Recovery time and recovery point per system
- Priority order for bringing systems back
- Contact tree and communication plan
- Rehearsed once a year, updated when the business changes
Why trust us with your backup?
Because we are the ones who will be doing the restore at 2 AM, and we have done it. Since 1997 we have run IT for Los Angeles medical practices, catering companies, fulfillment warehouses, nonprofits and professional firms, and every one of them has had a day when the backup was the whole business. We back up your Microsoft or Google environment to a third party because the vendor's own promise is about uptime, not about your deleted data. We keep offsite immutable copies because ransomware goes for the backups first. And we test restores because a report that says "success" is not the same as a server that comes back.
- Cloud email and files backed up to a separate provider, not just the vendor's recycle bin
- Offsite immutable copies that survive a full network compromise
- Restores tested on a schedule and reported to you
- Recovery times and data-loss limits agreed in writing
- One team for backup, security and the network, one phone number
- Included in the same monthly IT agreement, no separate vendor to chase
How we set it up.
Four steps from "we think we have backups" to a recovery plan you have seen work.
Assessment
We inventory what you have, where it lives, what is currently backed up and what is not, and what each system is worth to you per hour of downtime.
Recovery targets
We agree recovery time and recovery point for each system, in plain English, and price the protection to match, not more than you need.
Deployment
Cloud, server and endpoint backup go in, with local and offsite immutable copies, monitoring and alerting wired into our helpdesk.
Test and repeat
We run the first full restore test, write up the recovery plan, and then keep testing on a schedule for as long as we look after you.
Backup and disaster recovery FAQs
The questions Los Angeles business owners ask before they trust someone with their backups.
Not sure what would actually come back after a bad day?
Book a 20-minute call. We'll look at what you have today, tell you honestly what would and wouldn't restore, and give you a fixed price to close the gaps, in plain English.