Question 1

How do you protect our business from cyber attacks?

Accepted Answer

We use a layered security approach that includes 24/7 Security Operations Center (SOC) monitoring, endpoint detection and response, DNS filtering and web protection, email security and phishing protection, and application control and zero-trust policies.

Question 2

Do you monitor our systems 24/7?

Accepted Answer

Yes. Our systems are monitored 24x7x365. If a threat or issue is detected, action is taken immediately, even outside of normal business hours.

Question 3

What happens if we get hacked?

Accepted Answer

We take immediate action to contain and remediate the threat, secure affected systems, and restore operations. Our goal is to minimize downtime and business impact.

Question 4

Do you offer a cyber warranty?

Accepted Answer

Yes. Our services include a cyber warranty of up to $100,000, providing additional peace of mind in the event of a covered incident.

Question 5

How do you protect against phishing emails?

Accepted Answer

We implement advanced email security that blocks malicious messages, enforces data protection policies, and includes ongoing phishing simulations and user training.

Question 6

What security standards do you follow?

Accepted Answer

We align our services with industry-recognized frameworks including CIS Controls, NIST, and HIPAA (for healthcare clients).

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