Question 1

How much do your services cost?

Accepted Answer

Our services are priced per user, per month. Pricing depends on the level of support, security, and compliance your organization requires.

Question 2

What is included in your monthly fee?

Accepted Answer

Our services typically include unlimited helpdesk support, 24/7 monitoring, cybersecurity protection, patch management and updates, backup and recovery solutions, and reporting and account management.

Question 3

Do you charge per user or per device?

Accepted Answer

We primarily charge per user to ensure each employee is fully supported and protected across all their devices.

Question 4

Are there long-term contracts?

Accepted Answer

We offer flexible agreements and focus on earning your business through service — not locking you into long-term contracts.

Question 5

Is there an onboarding fee?

Accepted Answer

Yes. A one-time onboarding fee covers setup, security alignment, documentation, and system configuration.

Question 6

Are there any hidden costs?

Accepted Answer

No. We provide clear, upfront pricing with no hidden fees.

Question 7

Do you offer a guarantee?

Accepted Answer

Yes. We offer a 30-day satisfaction guarantee. If you're not happy, we'll make it right or refund your first month.

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