Question 1

How do we switch from our current IT provider?

Accepted Answer

We handle the entire transition process, including coordination with your current provider, documentation collection, and system setup.

Question 2

Will there be downtime during the transition?

Accepted Answer

Our onboarding process is designed to minimize or eliminate downtime. Most transitions occur seamlessly in the background.

Question 3

How long does onboarding take?

Accepted Answer

Typical onboarding takes 2–4 weeks depending on the size and complexity of your environment.

Question 4

What do you need from us to get started?

Accepted Answer

We'll guide you through everything we need, including access to systems, user lists, and key contacts.

Question 5

What happens to our existing systems and data?

Accepted Answer

Your existing systems and data remain intact. We secure, optimize, and document your environment without disruption.

Switching IT Providers & Onboarding FAQs.

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